Given the nature of downloadable digital items, we do not generally offer returns and refunds or credit on a purchase unless required under Canadian consumer law or other relevant consumer protection laws.

If you have purchased a bulk order, you may refund your order. To be eligible for a refund, you must cancel your order before your designs begin processing. You may check processing status through your email and personal status link. If your cancelation is approved, we will initiate a refund to your credit card (or original method of payment).

If you have any questions on how to return your item to us, CONTACT US